Located in Nashville, Tennessee, and operating at a global crossroads of teaching, discovery and patient care, VUMC is a community of individuals who come to work each day with the simple aim of changing the world. It is a place where your expertise will be valued, your knowledge expanded and your abilities challenged. It is a place where your diversity — of culture, thinking, learning and leading — is sought and celebrated. It is a place where employees know they are part of something that is bigger than themselves, take exceptional pride in their work and never settle for what was good enough yesterday. Vanderbilt's mission is to advance health and wellness through preeminent programs in patient care, education, and research.
The Patient Transport department is comprised of 60 staff members that work together to ensure high quality patient care is provided while transporting patients. With the use of our Tele tracking system, we excel in the movement and care of patients throughout the Vanderbilt University Medical Center
We average over 425 patient moves a day
Patient Transport VUMC includes 60 team members and provides transport service for multiple clinics, testing areas, units, and surgical floors.
Patient Transport VCH facility includes several team members who work solely in transporting children, teens, and young adults.
Patient Transport provides service 24 hours a day, 7 days a week.
Support the Medical Center by transporting patients to various patient care areas throughout the hospital.
Maintain work environment in a safe, clean, orderly manner.
Receives, cleans and decontaminates transport equipment with departmental policies.
Utilize technology in order to receive transport requests.
Operates all departmental equipment safely and effectively.
CUSTOMER SERVICE - (NOVICE): - Demonstrates the ability to influence customers. Knows how to verify and clarify the needs and expectations of customers. Responds quickly and efficiently to customer service requests. Participates in and conducts meetings with customers. Keeps customers informed of status via standard reporting techniques. Meets the continuing service needs of a customer group, including requests for changes in work content. Responds to customers with an appropriate level of urgency, energy, persistence and tenacity.
DISPATCH (FUNDAMENTAL AWARENESS): - Has limited experience, training, direct exposure, or past experience working with dispatch.
MEDICAL EQUIPMENT KNOWLEDGE (FUNDAMENTAL AWARENESS): - Awareness of the capabilities of the specific medical equipment and its characteristics. Able to use the medical equipment to accomplish very basic tasks associated with the specific devices.
Organizational Impact: Performs clearly defined tasks and methods described in detail to achieve standardized solutions that impact own performance with regular guidance.
Problem Solving/ Complexity of work: Follows a well-established process to solve routine problems where solutions are clearly prescribed.
Breadth of Knowledge: Has basic job knowledge of systems and procedures that are common to own job.
Team Interaction: Individually contributes to the team.
High school graduate or GED and 6 months of experience or the equivalent.
For more information regarding the physical requirements and environmental conditions for this job, please click here .
Prior experience in Patient Transport
Various shifts available
VUMC Recent Accomplishments
Because we are committed to providing the best in patient care, education and research, we are proud of our recent accomplishments:
US News & World Report: #1 Hospital in Tennessee, #1 Health Care Provider in Nashville, #1 Audiology ( Bill Wilkerson Center ), 9 adult and 9 pediatric clinical specialties ranked among the nation's best, #15 Education and Training
Truven Health Analytics: among the top 100 hospitals in the US
Becker's Hospital Review: one of the "100 Greatest Hospitals in America"
The Leapfrog Group: grade "A" in Hospital Safety Score
National Institutes of Health: among the top 10 grant awardees for medical research in the US
American Association for the Advancement of Science: 12 faculty members elected fellows in 2014
Magnet Recognition Program: Vanderbilt nurses are the only group honored in Tennessee
Nashville Business Journal: Middle Tennessee's healthiest employer
American Hospital Association: among the 100 "Most Wired" medical systems in the US
Vanderbilt University Medical Center is home to Vanderbilt University Hospital, The Monroe Carell Jr. Children’s Hospital at Vanderbilt, the Vanderbilt Psychiatric Hospital and the Vanderbilt Stallworth Rehabilitation Hospital. These hospitals experienced more than 61,000 inpatient admissions during fiscal year 2015. Vanderbilt’s adult and pediatric clinics treated nearly 2 million patients during this same period.
Vanderbilt University Hospital and the Monroe Carell Jr. Children’s Hospital at Vanderbilt are recognized again this year by U.S. News & World Report’s Best Hospitals as among the nation’s best with 18 nationally ranked specialties.
Vanderbilt University Medical Center is world renowned because of the innovation, work ethic and collegiality of its employees. From our health care advances to our compassionate care, Vanderbilt owes its accomplishments and reputation to staff and faculty who bring skill and drive and innovation to the medical center day after day. World-leading academic departments and comprehensive centers of excellence pursue scientific discoveries and transformational educational and clinical advances across the entire spectrum of health and disea...se.
As the largest employer in middle Tennessee, we welcome those who are interested in ongoing development in a caring, culturally sensitive and professional atmosphere. Most of us spend so much of our lives at work, we want to be part of maintaining a workplace in which people support one another and encourage reaching for excellence. Many high-achieving employees stay at Vanderbilt because of the professional growth they experience and because of their appreciation of Vanderbilt’s benefits, public events and discussions, athletic opportunities, beautiful setting and, above all, sense of community and purpose.
Vanderbilt and its employees share a set of mutual expectations that have been created with productivity, legality, fairness and safety always in mind. We believe that our investment in training and compensating employees multiplies in value when we enable individuals to deliver their best performance for the benefit of us all.