Director of Pharmacy and Residency Program Director
Penobscot Community Health Care
April 17, 2018
Full Time - Experienced
The Director of Pharmacy works with the Chief Pharmacy Officer to develop and communicate departmental mission, vision, and goals, and is responsible for the design, operation, and improvement of PCHC’s medication management system. This person, in conjunction with the Chief Pharmacy Officer, will work with the PCHC leadership team including Vice-President of Operations and Vice-President of Medical Affairs to develop, implement and expand integrated pharmacy services across the organization.
This individual’s responsibilities include, but are not limited to: designing, managing, measuring and improving the medication management system; ensuring quality outcomes through performance-improvement activities; leading drug-utilization efforts; optimizing use of information systems and technology; overseeing audit strategy and using best practices to ensure compliance; managing the pharmaceutical supply chain, pharmacy department financial operations, and human resources; ensuring compliance with regulatory and accreditation requirements; fulfilling the organization’s educational missions; and providing institutional representation and leadership. In cooperation with the medical staff, the Director of Pharmacy assists in developing systems which ensure optimal therapeutic drug utilization and quality of all departmental services and activities.
Pharmacy Administration Responsibilities:
Ensures the development and provision of exemplary pharmaceutical care. Recruits, supports and develops an exemplary management, clinical, and technical staff.
Communicates a strong service management philosophy and develops programs and supports for the staff to follow this philosophy.
Makes decisions in conjunction with Chief Pharmacy Officer for personnel regarding employment, performance ratings, promotions, salary changes, transfers and terminations. Resolves personnel problems.
Assists in preparation of annual budgets and operates the department within its limitations; reporting and explaining variances. Manages the pharmacies’ financial performance within the context of the broader health system.
With the support of the Pharmacy Retail Operations Manager, directs all pharmaceutical contracting, procurement, receiving, security, inventory control, diversion prevention, and distribution policies.
With the support of the Pharmacy Retail Operations Manager and Integrated Pharmacy Practice Manager, manages the design, implementation, and management of a safe and effective medication management system; ensuring that systems are developed and improved based on evidence and best practices, operate effectively and efficiently, and are continuously evaluated and improved. This includes developing and revising departmental policies and procedures as necessary and appropriate.
Coordinates the activities of the department with other areas of PCHC through direction of the following committees
Pharmacy and Therapeutics Committee
Pharmacy Administration and Compliance Committee
Primary Care Pharmacy Committee
Coordinates the activities of the department with other areas of PCHC through participation in the following committees
Clinical Leadership Committee
Ensures program integrity and compliance with standards set forth by accreditation bodies as well as federal, state and 340B regulatory
Works collaboratively with organizational stakeholders including clinical and administrative leadership to provide partnership, data, guidance, and support to help integrate pharmacy operations into organizational operations.
Abides by the organization’s compliance program and requirements.
Reports all questions and/or concerns relating to state and federal legal and regulatory compliance to PCHC’s compliance officer and/or General Counsel as part of his/her job duties.
Director of Pharmacy Residency Responsibilities:
Supervises activities of preceptors, residents and students. Develops programs that fully leverage the use of students and residents within the organization, which includes participating in the development of student and resident standards to ensure that education and training reflects the needs of the patients and health systems, and to further expand the capability of the pharmacy enterprise.
Obtains/maintains ASHP Residency Accreditation.
Documents record of improvements and contributions to pharmacy practice.
Appoints members to and directs the Residency Advisory Committee.
340B Drug Program Responsibilities:
Supports establishing, maintaining, and managing organization’s 340B internal pharmacy and contract pharmacy programs.
Maintains knowledge and compliance with 340B regulation/licensing.
Manages implementation of 340B databases and interfaces with the Information Systems Department to create and ensure program participation and compliance.
Ensure pharmacy departments comply with the corporate Safety Plan, including, without limitation, ensuring timely reporting of accidents and injuries, timely ergonomic evaluations, and monthly safety meetings and inspections.
Interacts harmoniously and effectively with others, focusing upon the attainment of organizational goals and objectives through a commitment to teamwork.
Conforms to acceptable attendance and punctuality standards as expressed in the Employee Handbook
Complies with all safety rules and protocols, as established by the Environment of Care Immediately reports any workplace injury to supervisor.
Abides by the organization’s compliance program and requirements
Current on all required training for current year
Will have up to date training and certification in Basic Life Support
Performs all other duties, as assigned by supervisor
PharmD, or RPh with credentials/experience to perform Accredited Residency Program Director Role
Board Certification, Completion of ASHP Accredited Health Systems Pharmacy Administration Residency Program, or MBA
Experience in pharmacy management, with preference to experience in the outpatient setting
Skills in financial, personnel, contract, and inventory management
Licensed in good standing to practice pharmacy in Maine required for continued
Valid driver’s license with acceptable driving record for insurance purposes.
Will have up-to-date training and certification in Healthcare Provider Basic Life Support issued by American Heart Association, American Red Cross or American Health & Safety Must obtain within 3 months if not current at hire.
Must meet one of the following with regards to training and experience
A minimum of five (5) years of progressively more responsible clinical and management experience. Experience as a clinical and administrative leader in a medical center, preferably as a part of an integrated health care system, is desirable.
A minimum of one (1) year of clinical and management experience in addition to completion of two year Health Systems Pharmacy Administration Residency Program
A minimum of three (3) years of clinical and management experience in addition to a Masters in Business Administration
About Penobscot Community Health Care
PCHC, a non-profit organization founded in 1997, is the only Federally Qualified Health Center in the Greater Bangor area, Waldo County, and in the Jackman region. Its purpose is to ensure access to comprehensive and integrated out-patient health care services to those on MaineCare, Medicare and those both with and without insurance – regardless of their ability to pay. PCHC is recognized as a leader among the nation's Community Health Centers, and has been named an “exemplar practice” by the Robert Wood Johnson Foundation, the nation’s leading health care foundation. PCHC practices are staffed by about 200 clinicians including medical and dental practitioners, mental health providers, physical therapists, pharmacists, and medical specialists. PCHC will provide over 400,000 patient visits for almost 65,000 patients in 2015. Its four largest practices in Bangor, Brewer, and Old Town are open seven days a week, including all day Saturday and Sunday and weekday evenings by appointment and through four Walk-In Care Clinics, for the convenience of its patients, and the public.
PCHC has sixteen practices and program service sites in the Bangor area, plus one in Belfast, offering a wid...e range of services including family medicine, dental, pediatrics, geriatrics, nursing home care, psychiatry, mental health and substance abuse services, physical therapy, lab, x-ray, pharmacy and healthcare for the homeless and those at risk of homelessness. In addition, PCHC has a team of medical specialists who deliver a wide range of specialty services including allergy, gynecology, orthopedics, podiatry, dermatology and osteopathic manipulative therapy. All PCHC services are provided with a sliding fee scale based on income through its Affordable Care Program to make certain that everyone can obtain the healthcare services they need. About 7% of PCHC’s budget is funded by Federal operating grants.