The Administrative Director of Primary Children’s Brain and Spine Center will administratively lead every program and function within the neurosciences across Primary Children’s and the University of Utah Pediatrics enterprise encompassing the entirety of the continuum of care. All operational areas will directly or indirectly report to this individual. Our center was ranked 18th in the nation by US News and World Report in 2018 and continues to innovate and improve. We currently have operations in five states and are targeting significant additional growth over the next few years. The right candidate must have an entrepreneurial spirit and yet be capable of navigating within a larger system of care.
In addition to leading the neurosciences, this role will also be responsible for directing our Center for Personalized Medicine. Newly launched in 2018, this Center brings our Precision Medicine, Gene Therapy and Novel Therapeutics, and Regenerative Medicine programs under one roof. This is an exciting frontier in pediatric medicine and one of Primary Children’s signature endeavors.
This role is responsible for the strategic leadership, program development, finance and budgeting, program evaluation and integration of a major pediatric service line including multiple Centers of Excellence. A primary responsibility is to elevate the national prominence of programs and continue development of expanding services throughout referral areas. Partners with related adult clinical programs and the office of research ensuring full support and integration with the broader enterprise.
Essential Job Duties
System-wide Pediatric Service Line Programs and Centers of Excellence Operations Oversight
Support mobilization of staff and activities to create and implement the strategic plan. Includes the development of work groups with facility, system and stakeholder representation and monitoring progress to achieve results.
Design the care delivery model including seamless access and care across the continuum with the integration of clinical trials and other research and education initiatives.
Establish priorities and sequencing to fully implement the pediatric system model over a three-year period.
Ensure that program components, by dates to be set, meet a pediatric system standard such as following evidence-based guidelines, prospective disease-specific MDCs, navigation, access to clinical trials, access to genetics counseling as appropriate, psychosocial care, palliative care, transitions care, etc.
Works in coordination with Primary Children's, One Intermountain Pediatrics, Intermountain Clinical Programs, Intermountain Shared Services, University of Utah Medical and community partners leadership to oversee operational performance and the implementation of the program model.
Develops and implements successful programs and strategies for a system-wide model, working collaboratively with system strategic partners to optimize the effectiveness of Child Health across the system.
Collaborate with partners to establish best practice standards of care for pediatric patients and consistently deploy these standards.
Develop governance model to effectively lead and manage the service lines.
Build and maintain effective relationships with the employed and affiliated specialty physicians to create strong physician alignment.
Provide input into physician therapy models to support quality, safety, research, citizenship, financial, stewardship, access and patient experience goals.
Support programs to coordinate relationships with Primary Care providers for risk assessment, prevention, early detection, diagnosis, symptom management, transitions and end of life care.
Work in coordination with the UUMG, Intermountain Medical group and other specialty physician group leadership.
Work with surgical partners to support the development of the model for care and a plan for its deployment across pediatric continuum.
Quality, Patient Access and Patient Experience
Establish/enhance data collection to include realizing the full value of registration data, monitoring pathway compliance. Work in coordination with private practice physicians and adult services as needed. Work with a workgroup to determine the best method (technology and staffing) for triaging patient calls to be competitive with best practices nationally and regionally.
Set up systems to monitor the patient experience with metrics and support the implementation of programs to improve where needed.
Explore technology solutions to increase patient engagement.
Financial Oversight and Value-based Care
Responsible for the effective financial and budget management for all areas within portfolio.
Work with the facility, system and University of Utah financial staff to develop a standardized program financial report to be used for tracking trends with analysis by disease site and condition.
Establish a program operations budget and monitor performance to targets.
Responsible for developing, implementing, monitoring and evaluating the quality of services provided centrally in meeting the needs local teams. Provides reports on defined metrics of success to local leadership regularly assuring their understanding of value provided.
Marketing, Fundraising and Community Relationships
Work with marketing staff to develop strategies to programs, particularly disease specific programs and to develop a branding strategy
Work with Development Office to develop strategies for fund development for specific program components.
Development/enhancement of relationships with community organizations to support relevant patient populations
Participation in and support of ongoing staff linkages with these organizations.
Oversight of patient and community education and screening programs.
Master's degree in business or health related field, i.e. MBA, MHA, MSN, Degree must be obtained through an accredited institution and education will be verified.
Demonstrated professional progressive experience in healthcare delivery or healthcare management.
Experience in a role requiring strategic thinking and planning skills and the ability to develop proposals, pilots and projects from conception to implementation.
Experience in directing other clinical areas, working closely with physicians, and developing clinical strategies, implementing operational efforts and measuring outcomes.
Experience in program development within a large health system.
Experience achieving results in both line management and matrixed management environments.
Experience in a role requiring the financial dimension of management budgeting, financial monitoring and business development.
Experience in a role requiring effective verbal, written and interpersonal communication skills with all levels of an organization from executive leaders to frontline teams.
Experience in a role requiring skills related to balancing clinical, regulatory and financial goals and outcomes and collaborating with all levels within an organization.
Interact with others requiring the employee to communicate information.
Operate computers and other office equipment requiring the ability to move fingers and hands.
See and read computer monitors and documents.
Remain sitting or standing for long periods of time to perform work on a computer, telephone, or other equipment.
10 years of service line leadership experience strongly preferred
Experience working in a pediatric medical center with an academic partner
Experience working in an integrated healthcare delivery system
Internal Number: 242396
About Intermountain Healthcare
Intermountain Healthcare is a Utah-based, not-for-profit system of 23 hospitals, a Medical Group with more than 1,600 physicians and advanced practice clinicians at about 180 clinics, a health plans division called SelectHealth, and other health services. Helping people live the healthiest lives possible, Intermountain is widely recognized as a leader in clinical quality improvement and in efficient healthcare delivery.