Coordinate pharmacy services to achieve effective and exceptional patient/customer service. Build and maintain professional relationships with providers, patients, families, insurers, other units and staff to maximize service delivery. Develop, implement, and maintain processes to ensure the pharmacy site is efficient and effective. Provide administrative support, work with units to achieve overall goals, coordinate workflow, maintain records, ensure compliance with state and federal regulations, and anticipate business needs to assist in the growth and success of the business.
Coordinate functions in and provide support to the business unit.
Coordinate and problem-solve issues in business unit and other assigned areas
Coordinate, analyze and report on productivity
Assist with budget process as necessary
Plan and conduct meetings as necessary to accomplish goals
Assist with education efforts for patients, insurance companies, and staff as needed
Assist in the development of policies and procedures related to function as needed.
Provide customer service to patients, staff, and other customers.
Ensure appropriate and timely use of resources in the provision of patient care that meets identified clinical outcomes and financial targets.
Process, dispense and ship prescriptions and supplies under the direction of the PharmD as necessary.
Handle cash register transactions as necessary.
Help maintain the pharmacy in proper order.
Promote Fairview Pharmacy Services and work to develop ongoing improvement in the pharmacy.
Act as a liaison between pharmacy and other business units.
Build and maintain relationships with all customers.
High school diploma or GED; and degree in related field or equivalent combination of education and related experience.
Bachelors degree in business or healthcare
One year pharmacy technician experience, computer skills
Billing experience, understanding of the healthcare pharmacy system
Together with the University of Minnesota and University of Minnesota Physicians we have created M Health Fairview. M Health Fairview is the newly expanded collaboration among the University of Minnesota, University of Minnesota Physicians, and Fairview Health Services. The healthcare system combines the best of academic and community medicine — expanding access to world-class, breakthrough care through our 10 hospitals and 60 clinics.Fairview Health Services (fairview.org) is an award-winning, nonprofit health system providing exceptional care across the full spectrum of health care services. Fairview is one of the most comprehensive and geographically accessible systems in the state, with 10 hospitals—including an academic medical center and long-term care hospital—serving the greater Twin Cities metro area.Its broad continuum also includes 60 primary care clinics, specialty clinics, senior living communities, retail and specialty pharmacies, pharmacy benefit management services, rehabilitation centers, counseling and home health care services, medical transportation, an integrated provider network and health insurer PreferredOne. In partnership with the University of Minnesota, ...Fairview’s 32,000 employees and 2,400 affiliated providers embrace innovation to drive a healthier future through healing, discovery and education.