The Urology RN Case Manager, as a member of the Surgery Service, is responsible for acquiring and demonstrating clinical expertise and knowledge of Urology health care programs to improve the qualify of patient care, the use of resources, and to facilitate compliance with internal and external requirements and standards; acquiring and demonstrating strength in the areas of interpersonal relations, critical thinking, problem solving, and conflict resolution. Performs other duties as assigned. The responsibilities of the Urology RN Case Manager include but are not limited to: Demonstrates advanced clinical knowledge in assessing planning, implementing, documenting, and evaluating care for a designated group of patients across the continuum of care: Recognizing the age related cognitive, physical, emotional, and chronological maturation needs of the adult and geriatric patient; Triages and applies a collaborative team approach in identifying, analyzing, and resolving patient care problems; Collaborates with patients to assess and identify needs, issues, care goals, and resources in critical factors for achieving desired outcomes for discharge, post hospital recovery and health maintenance/wellness; Maintains current knowledge of multidisciplinary resources, programs and services, referring patients for community resources as appropriate. Demonstrates ability to collaborate with all levels of services and disciplines. Collaborates with patient, family and care providers in any and all settings where care is being provided to evaluate and update changes in the patient-driven life plan and patient management; Assists with the navigation of health care systems and intervenes or refers as needed to facilitate the achievement of patient outcomes; Enhances patient self-management by providing information regarding all options, choices, and resources; Actively participates in care delivery with priority attention to patient preference; Serves as a resource for patient and family rights, responsibilities, and decision-making information and processes; Applies skills, such as motivational interviewing to promote patient self-management toward patient-driven holistic care plan for life; Provides age and population specific care and education; Promotes health promotion and risk reduction strategies. Work Schedule: Monday-Friday, 7:30am - 4:30pm Financial Disclosure Report: Not required
Providing Health Care for Veterans: The Veterans Health Administration is America’s largest integrated health care system, providing care at 1,255 health care facilities, including 170 medical centers and 1,074 outpatient sites of care of varying complexity (VHA outpatient clinics), serving 9 million enrolled Veterans each year.