The Visual Impairment Services Team (VIST) Coordinator plans, develops, implements, directs, and evaluates the Visual Impairment Service Team program and coordinates all services for visually impaired Veterans, Servicemembers, and their families through the Visual Impairment Services Team. Case management may include cases that are difficult and complex, both in terms of the severity of the visual impairment and the presence of complicating physical and emotional factors impinging on treatment. The VIST Coordinator manages patient care and support services to an adult population of patients which is characterized by a very significant number of older male patients as well as young OEF/OIF Veterans who may have wound and trauma related vision loss. Within these broad categorizations, the VIST Coordinator must tailor patient care and support services to meet the needs of the individual patient. This includes the responsibility for assessment of each patient's needs and assuring the delivery of services that are responsive to the concerns of individual patients to the extent possible. VIST Coordinators assess, treat, plan, and follow up treatment for visually impaired Veterans. This includes: Perform assessments to establish Veterans' needs as they relate to the continuum of vision and rehabilitation treatment services. Refer Veterans to the appropriate service component in the continuum of care for visually impaired Veterans. Develop focused treatment plans containing goals to meet the Veterans' needs. Provide follow-up for rehabilitation services that the Veteran has received. Develop, implement, and oversee special programs for visually impaired Veterans such as the local provision of computer equipment and training. Maintain effective communication with all the BRS field elements to maximize Veterans' blind and vision rehabilitation outcomes. Provide eligible Veterans on the VIST roster with an initial benefits review, and subsequent annual benefits reviews thereafter. Be knowledgeable with respect to all VA and non-VA benefits that may serve to enhance the lives of qualified Veterans. Assist Veterans in initiating action to apply for benefits and refer Veterans to Veterans Service Organizations that assist Veterans acquire benefits. Assist the Veteran and their family members with the issues surrounding the emotional adjustment aspects of blindness. The VIS Team and VIST Coordinator may draw on their own professional expertise to personally assist the Veteran and the Veteran's family members in this process, or the VIST Coordinator may make a referral to an appropriate clinician to assist. Recommend issuance of prosthetic equipment for blind and visually impaired Veterans in accordance with VHA policies. If the issuance of a prosthetic item is deemed appropriate and subsequently approved, then the VIST Coordinator may request authorization of funds with the intent of utilizing professionally qualified personnel to train the Veteran to appropriately use, care for and maintain the prosthetic device. Provide in-service educational classes for VA and non-VA agencies and personnel. Seek to improve others' awareness with regard to blindness issues. Utilize developed methodologies to identify Veterans who are eligible for VIST program services, to include identifying blind Veterans from VA medical center diagnosis codes entered in their electronic medical record. Educate VA medical center staff on the functional implications of vision loss and on blind rehabilitation matters. VIST Coordinators are case managers for all eligible Veterans who have visual impairments requiring blind rehabilitation services. Other duties include: Coordination and overview of all the Veteran's blind rehabilitation needs. Determine the intensity of services based upon clinical judgment and the Veteran's goals. Flag VIST-eligible Veterans' patient records so that medical center staff who access patients' records electronically are alerted to the Veteran's visual status. Work Schedule: Monday - Friday, negotiable times between 8:00 am - 4:30 pm. Financial Disclosure Report: Not required.
Providing Health Care for Veterans: The Veterans Health Administration is America’s largest integrated health care system, providing care at 1,255 health care facilities, including 170 medical centers and 1,074 outpatient sites of care of varying complexity (VHA outpatient clinics), serving 9 million enrolled Veterans each year.