The Manager of Lab Operations plans, organizes, develops, and coordinates the operations of the Laboratory. This includes ensuring that regulatory requirements are met, monitoring test systems to ensure they are in control, and supervising staff, including all activities relative to work assignments, hiring/termination, performance reviews, orientation, and professional development. Assumes the duties of the Administrative Laboratory Director in his/her absence.
ESSENTIAL FUNCTIONS OF THE ROLE
Performs all delegated functions as defined by facility CLIA Director. Ensures departmental operations are run effectively and efficiently meeting high quality standards.
Ensures department meets and exceeds regulatory and compliance standards, including accurate billing and coding.
Analyzes and makes strategic decisions and/or recommendations based on data. Facilitates projects to deliver service level improvements for all customers.
Assists with budgeting, provides information about supplies, personnel, and equipment, seeks avenues of cost containment, and plans long-term purchases or capital equipment.
Manages and escalates concerns, issues and operation improvement ideas as needed.
Mentors and trains staff in supervisory roles and develop succession plans. Manages personnel including the selection, orientation, training, assignments, evaluations, discipline, and discharge of employees.
Acts as a liaison between medical staff, departmental directors, and support personnel, patients and visitors.
KEY SUCCESS FACTORS
Knowledge of laboratory regulations, protocols and procedures.
Analytical and critical thinking abilities.
Ability to comprehend and communicate instructions.
Ability to perform laboratory protocols and procedures.
Knowledge of safety and infection control standards.
Ability to work in a team environment.
Provides training and opportunities for continuing education.
Ability to make operational decisions around how work gets done quality and productivity standards, measurable goals for employees and project teams, etc.
Ability to use broader objectives to determine how best to use resources to meet schedules and goals.
Ability to make or approve effective hiring and termination decisions.
Ability to evaluate and recommend changes to policies, and establish procedures that affect the managed organization.
Basic business knowledge, including but not limited to: annual planning and goal setting, adherence to budgets, employee compensation, compliance and risk management.
General computer skills, including but not limited to: Microsoft Office, information security, scheduling and payroll systems, electronic medical documentation, and email.
Our competitive benefits package includes the following - Immediate eligibility for health and welfare benefits - 401(k) savings plan with dollar-for-dollar match up to 5% - Tuition Reimbursement - PTO accrual beginning Day 1 Note: Benefits may vary based upon position type and/or level
- EDUCATION - Bachelor's or 4 years of work experience above the minimum qualification
Baylor Scott & White Health (BSWH) is the largest not-for-profit health care system in Texas and one of the largest in the United States. With a commitment to and a track record of innovation, collaboration, integrity and compassion for the patient, BSWH stands to be one of the nation’s exemplary health care organizations. Our mission is to serve all people by providing personalized health and wellness through exemplary care, education and research as a Christian ministry of healing. Joining our team is not just accepting a job, it’s accepting a calling!