Responsible for covering the front desk of the clinic which includes answering phones, checking in patients, scheduling, taking co-pays, filing and getting next days patient paperwork prepared. Responsibilities also include light cleaning and maintenance of equipment, restocking of treatment rooms, organizing of clinic at the end of the day and assistance with simple/unskilled patient procedures.
Position is expected to have hours at our Golden Valley, Plymouth, and Maple Grove locations.
Patient information contact
Answers or direct simple questions to appropriate person
Answers clinic phone
Announces arrival of patients
Calls next day patients for reminders
Schedule or change appointments
Prints patient schedules
Types RIMS forms
Filing patient charts
Prepare next day patient charts
Preparing patient for treatment
Cleaning treatment areas following patient care
Stocking treatment room supplies
Cleans and maintains equipment
Provides patient transfers and transport.
Follows proper procedure when completing/assisting with patient transfers to insure safety of patient and self.
Transports assigned patients in a safe and timely manner.
Assists with patient care as delegated and under the supervision of the therapist.
Immediately reports any observed change in patient status to therapist.
Demonstrates proficient use of department communication and computer equipment and processes.
Completes various clerical duties as assigned.
Completes patient scheduling as assigned.
Communicates changes in schedule to staff/patients.
Utilizes fax, copy, intercom and paging systems.
Prepares, Maintains and Cleans Department/Treatment areas in Compliance with Safety and Infection Control Standards.
Completes cleaning per schedule.
Completes maintenance, temperature and safety checklist.
Completes daily, monthly checklists.
Maintains proper clinic inventory levels and rotates stock as items are replenished.
Demonstrates awareness of and compliance with department productivity standards, attendance, time management and prioritization.
High School Diploma or equivalent
Previous office or healthcare facility work experience
Basic use of Microsoft Office applications
Interest in Rehab Services field/undergraduate college student interested in Health Care field
Together with the University of Minnesota and University of Minnesota Physicians we have created M Health Fairview. M Health Fairview is the newly expanded collaboration among the University of Minnesota, University of Minnesota Physicians, and Fairview Health Services. The healthcare system combines the best of academic and community medicine — expanding access to world-class, breakthrough care through our 10 hospitals and 60 clinics.
Fairview Health Services (fairview.org) is an award-winning, nonprofit health system providing exceptional care across the full spectrum of health care services. Fairview is one of the most comprehensive and geographically accessible systems in the state, with 10 hospitals—including an academic medical center and long-term care hospital—serving the greater Twin Cities metro area.
Its broad continuum also includes 60 primary care clinics, specialty clinics, senior living communities, retail and specialty pharmacies, pharmacy benefit management services, rehabilitation centers, counseling and home health care services, medical transportation, an integrated provider network and health insurer PreferredOne. In partnership ...with the University of Minnesota, Fairview’s 32,000 employees and 2,400 affiliated providers embrace innovation to drive a healthier future through healing, discovery and education.