Details
Posted: 12-May-22
Location: Lafayette, Colorado
Salary: Open
Categories:
Hospitality, Facility, Environmental Support
You.
You bring your body, mind, heart and spirit to your work as a Patient Safety Program Manager.
Youâ™re generous with your thoughts, your partnerships and especially your voice, because your opinion matters.
Youâ™re great at what you do, but you want to be part of something even greater. Because you believe that while individuals can be strong, the right team is invincible.
Us.
Lutheran Medical Center is a community-based, acute-care hospital in Wheat Ridge, Colorado. It includes Lutheran Hospice Center and Lutheran Spine Center at Denver West. Lutheran Medical Center is part of SCL Health, a nonprofit faith-based health system with 11 hospitals in three states.
Benefits are one of the ways we encourage health for you and your family. Our generous package includes medical, dental and vision coverage. But health is more than a well-working body: it encompasses body, mind and social well-being. To that end, weâ™ve launched a Healthy Living program to address your holistic health. Healthy Living includes financial incentives, digital tools, tobacco cessation, classes, counseling and paid time off. We also offer financial wellness tools and retirement planning.
We.
Together weâ™ll align mission and careers, values and workplace. Weâ™ll encourage joy and take pride in our integrity.
Weâ™ll laugh at each otherâ™s jokes (even the bad ones). Weâ™ll hello and high five. Weâ™ll celebrate milestones and acknowledge the value of spirituality in healing.
Weâ™re proud of what we know, which includes how much there is to learn.
Your day.
As a Patient Safety Program Manager, you need to know how to:
This leader is responsible to lead and direct the Patient Safety Program. Is responsible for facilitating the transition from a retrospective, reactive risk management model to a prospective, proactive loss prevention, harm reducing patient safety program. In collaboration with other leaders, the Patient Safety Program Manager will help drive change toward creating a safer environment for patients, associates and visitors. This position will be the primary liaison to the System Patient Safety program. Responsibilities include managing and analyzing patient safety data, conducting patient safety educational programs, ensuring compliance with patient safety related standards and implementation of best practices with the objective of promoting patient safety, enhancing quality care, and minimizing loss to the organization. Additionally, the manager supports comprehensive evaluation, investigation, reporting and remediation of safety events and impact on daily operations. Promotes and enhances relationships which are built on a high degree of trust, effective communication, teamwork and mutual respect. This position reports to the care site Director of Risk Management and Patient Safety. In addition, this leader will collaborate with the System Risk and Patient Safety Director in implementing and sustaining a cutting-edge patient safety program.
- Investigates and analyzes actual and potential patient/visitor safety events (near-misses) for improvement opportunities and for the potential for legal action.
- Conducts root cause analysis in response to serious safety events and tracks status of risk mitigation strategies. Involves the Executive leaders to ensure actions are implemented.
- Collaborates with other leaders for proactive risk assessment, such as, conducting a Failure Mode & Effect Analysis (FMEA) to address potential failures and develop actions to prevent harm.
- Works with other leaders in the implementation of best practices such as leadership, patient safety rounding, promoting and supporting safety huddles, and sharing lessons learned in a timely manner to mitigate risk of harm to patients and associates.
- Participates in the âœon callâ system to provide immediate consultation, recommendations and migration to hospital staff in responding to adverse events.
- Utilizes an electronic safety event reporting database for tracking patient safety events. Participates in activities to use this database to identify trends and opportunities to improve patient safety.
- Participates in follow-up action plans required to minimize patient safety risks.
- Actively collaborates with quality improvement to implement safer systems of care.
- Actively participates in the facility level and System Clinical Risk and Patient Safety Committee and/or Affinity group.
- Develops and maintains understanding of relevant patient safety sciences including but not limited to culture of safety, accident causation, human factors engineering and application of just culture.
- Help to ensure compliance with various codes, laws, rules and regulations concerning patient safety, including those mandated by state reportable criteria, federal agencies and compliance with the Joint Commission risk management standards.
- Maintain awareness of legislative and regulatory activities related to patient safety and health care risk management.
- Assists in the development, maintenance and revision of policies and procedures to improve patient safety and minimize loss exposure.
- Helps ensure that risk management policies and procedures are communicated to associates.
- Develops and presents educational sessions on patient safety and professional liability risk reduction to physicians and associates in collaboration with the System Risk & Patient Safety leaders.
- Assists clinical chairs and/or department medical staff leaders to design patient safety programs specific to their individual areas.
- Periodically reports on patient safety metrics and prepares reports for various committees and boards on a regular basis.
- Other dues as assigned.
Your experience.
We hire people, not resumes. But we also expect excellence, which is why we require:
Knowledge, Skills and Abilities:
To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements list must be representative of the knowledge, skills, minimum education, training, licensure, experience, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
- Ability to apply organizational, problem solving, decision making, delegation and change management skills.
- Ability to function as liaison, communicator, internal consultant
- Ability to provide consultation to groups at all levels of organization
- (If applicable) Ability to work nights and/or weekends is required for identified positions.
- Proven leadership in patient safety, strategic problem solver, capable of leading program transformation
- The ability to influence stakeholders, consistent systems thinking versus right answer thinking, with the ability to adapt quickly and influence change
- Excellent written and verbal communication skills
- High reliability concepts and systems redesign, performance improvement methods and tools, safety science and just culture principles, risk management, product safety, data analytics, accreditation and regulatory requirements pertaining to risk and patient safety, proactive risk assessment methods and tools, safety culture surveys, TeamSTEPPS, simulation preferred
- (All SCL jobs) Regular attendance to perform work on site during regularly scheduled business hours or scheduled hours is required.
Required:
- Bachelorâ™s degree in healthcare related field. Clinical degree required (e.g., RN, PharmD, RPh, RRT).
- CPPS. Associate must obtain within the first twelve (12) months of hire.
- Minimum three (3) years in expanding leadership roles within healthcare Quality, Risk and patient safety in an acute care setting.
- Transferable skills related to patient safety
Preferred:
- At least five (5) years of experience in patient safety
- Familiar with the benefits and guidelines of a Patient Safety Organization (PSO).
- Registered nurse
Your next move.
Now that you know more about being a Patient Safety Program Manager on our team we hope youâ™ll join us. At SCL Health youâ™ll reaffirm every day how much you love this work, and why you were called to it in the first place.