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Workforce Optimization Analyst - Healthcare Claims - scenario modeling experience
Job Summary The Workforce Optimization Analyst is responsible for all resource planning for internal Claims departments and external augmentation teams, including forecasting staffing needs and scheduling. This includes implementing real-time adjustments. The position leverages expert knowledge of inventory management and partners closely with the Claims team and leadership to ensure that Claims operations is staffed with the right people, with the right skills, at the right time to meet or exceed service level objectives. Essential Responsibilities Prepare accurate forecasts and budgets for claims staff workload, including vendor augmentation teams. In partnership with team supervisors, coord
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