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IT Customer Success Specialist - Peoria
The Customer Success Specialist serves as a liaison between the business users and the Information Technology department aimed at promoting a culture of collaboration, innovation, and creativity between them. The CS Specialist partners with the business users in identifying their needs (people, process, technology) and translating it into electronic processes or tools that will improve the operational efficiency and competitive advantage of the organization. Job Relationships Reports directly to the IT Digital Transformation Manager. Principal Responsibilities Serve as the main point of contact between IT and the human resource department, finance, health information management, and other departments th


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