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LABORATORY - COURIER SERVICES LEAD
  Summary:The position provides direction, education, and monitors the workflow of the laboratory courier team. Duties of the team are representing Beebe Medical Center Laboratory in provision of customer service to our satellites, walk-ins and physician offices. Accurately documents all client communication. Works closely with management in monitoring outreach service quality to ensure delivery of supplies, pickup of specimens, and delivery of results in a manner that ensures satisfactory customer service while maintaining accreditation rules and regulations. Develops and maintains procedure manuals for the team. Monitors


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