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Patient Experience Liaison RN
Responsibilities POSITION SUMMARY:  This Registered Nurse (RN) is responsible for coordination and oversight of the patient experience program to include development and implementation of education and training for staff who interact with patients.  The RN will educate, coach and mentor staff on all aspects of the patient experience as directed by supervisor to include any and all direction given by organization.   Information from individual patient contacts, contracted vendor satisfaction reports and internal opportunities are compiled and detailed in performance improvement activities to achieve resolution of patient issues/concerns and facilitate improved patient experience. Facilitates improved clinical outcomes following discharge and


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