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Laboratory ServicesWork for an ASCP-designated Leading Laboratory, recognized for excellence in quality outcomes, professional development, trusted leadership, and laboratory visibility.Job Summary
The Supervisor of Phlebotomy and Processing will be responsible for guiding both phlebotomy and lab tech staff by ensuring specimen collection, delivering and processing of laboratory specimens is performed in compliance with federal, state, and regulatory agency standards. They are also responsible for maintaining up to date policies and procedures, efficiently overseeing personnel and technical problems, as well as day to day operations to keep he department functional. The Supervisor ensures regulatory compliance and competencies for their area of responsibility. They are also engaged in performance of laboratory operations and will work closely with other supervisory staff in the department.
Essential Functions:
Operations Management
Routinely monitors and observes to ensure collaboration, understanding of issues, and workflow with observational opportunities of staff work performance. (20%)
Policy and Practice
Assists in developing and implementing functional policies and procedures (20%)
Inventory and Equipment Management
Ensures proper equipment is in place for both phlebotomy and processing in all necessary areas. (10%)
Budget and Finance
Assists the Administrative Director with budget oversight to ensure cost-effective care and ensure a balance of FTE’s, supplies, and replacement of equipment. (10%)
Training
Ensures cross-training and perform phlebotomy and processing as needed. Ensures training competency checklists are completed and discussed with the employee to establish developmental, training or remedial training needs/goals. Oversees competency testing and professional standards of the phlebotomy and processing teams. (10%)
Staff Management
Completes annual evaluations in a timely manner providing staff with documented feedback and action plans reflective of challenging opportunities for growth and improvement. Sets clear expectations for behavior, productivity, mentoring, and setting of developmental goals. Completes coaching and disciplinary actions in a timely manner after careful investigation. (20%)
Regulatory Compliance
Participates in tracers, mock surveys, and survey activities in order to maintain compliance with accrediting agencies. (10%)
Education:
Associate's Degree Required
Work Experience:
4-6 years A minimum of four years of experience as a phlebotomist Required and
1-3 years Prior supervisory or lead experience in a laboratory or healthcare setting Required
Licenses:
Knowledge, Skills and Abilities:
Knowledge of medical terminology and phlebotomy and processing procedures.
Excellent communication, time management, teaching, and organizational skills. Demonstrates skills in accomplishing operations of the section through personal organization and time management, adaptability, motivation and good decision making.
Ability to lead, motivate and coach employees in addition to acting as a team player in the Laboratory Operations Team.
Ability to handle all patient, visitor, and hospital staff concerns in a professional manner in compliance with the Mission and Values of Denver Health.
Microsoft Office, specifically Word, Excel, and Outlook.
Knowledge of patient rights and laws relative to those rights, such as HIPAA
Ability to remain calm in emergency situations.
Knowledge of safety and infection control practices to ensure a safe environment of care
Familiar with regulatory compliance in quality control and competency requirements.
Knowledge of principles and processes for providing customer and personal services. This includes customer needs assessment, meeting quality standards for services, and evaluation of customer satisfaction.
Shift
Nights (United States of America)
Work Type
Regular
Salary
$59,400.00 - $86,100.00 / yr
Benefits
At Denver Health, we take care of the people who take care of our community. Our benefits are built to support your life, your family, and your future - with generous paid time off, fully paid parental leave, exceptional retirement contributions, comprehensive health coverage, and nationally recognized well-being programs. We invest in your growth through tuition assistance, career advancement pathways, and professional development - while also offering meaningful financial advantages through loan forgiveness eligibility and employer contributions. When you join Denver Health, you’re joining a mission-driven organization that invests in you.
Here is a small list of our benefit programs:
Paid time off starting at 28 days per year, inclusive of vacation, personal/sick, and 7 Holidays
100% paid parental leave up to 6 weeks
Immediate eligibility for retirement plans with employer contribution up to 9.5%
Generous medical, dental, vision plans in addition to employer paid disability and life insurance.
Comprehensive well-being programs including on-site employee fitness center located on Denver Health main campus and nationally recognized RESTORE Center
Free RTD EcoPass (public transportation)
Childcare discount programs & exclusive perks on large brands, travel, and more
Tuition reimbursement & assistance
Education, coaching, and professional development opportunities through the Workforce Development Center (WFDC) that support internal career growth and advancement pathways
Professional clinical advancement program & shared governance
Public Service Loan Forgiveness (PSLF) eligible employer+ free student loan coaching and assistance navigating the PSLF program
National Health Service Corps (NHCS) and Colorado Health Service Corps (CHSC) eligible employer
About Denver Health
Denver Health is an integrated, high-quality academic health care system considered a model for the nation that includes a Level I Trauma Center, a 555-bed acute care medical center, Denver’s 911 emergency medical response system, 10 family health centers, 19 school-based health centers, Rocky Mountain Poison & Drug Safety, the Public Health Institute at Denver Health, Denver Health Medical Plan and Denver Health Foundation.
As Colorado’s primary, and essential, safety-net health care system, Denver Health is a mission-driven organization that has provided millions in uncompensated care for the uninsured each year.
Located near downtown Denver, Denver Health is just minutes away from many of the cultural and recreational activities Denver has to offer.
Denver Health is an equal opportunity employer (EOE). We value the unique ideas, talents and contributions reflective of the needs of our community. All job applicants for safety-sensitive positions must pass a pre-employment drug test, once a conditional offer of employment has been made. Applicants will be considered until the position is filled.
Take your career to the next level at Denver Health, where we offer a robust benefits package and endless opportunities for growth. Denver Health is a nationally-ranked, locally-trusted, premier healthcare institution located in the heart of Denver, Colorado.Twenty-five percent of all Denver residents, or approximately 150,000 individuals, receive their health care here. We are known as an integrated health care system that encompasses multidisciplinary academic specialties, a community health system, a level I adult trauma center, pediatric emergency and urgent care center home to Denver Public Health and many of the nation's leaders in medicine.Denver Health is an Equal Opportunity Employer At Denver Health we pride ourselves on our commitment to diversity. Equal opportunity is a fundamental principle of Denver Health. As an equal opportunity employer, Denver Health is committed to recruit, hire, promote and administer all human resource actions in a non-discriminatory manner. Denver Health is committed to providing equal opportunities in all business practices and to all persons regardless of age, race, color, national origin, genetic information, religion, sex, pregnancy, disab...ility, sexual orientation, gender identity, gender expression, marital status or veteran status (collectively “protected status”). Denver Health strives to maintain a work environment that is free from unlawful harassment and discrimination and will not tolerate any such conduct by employees or directed at employees within the scope of their employment. Read the full Human Resources Employee Principles and Practices policy.